> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://granite.mightystone.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Seller > What should I do if there is delay in preparing the products for shipment?

Sign in. Click 'Contact Support' menu icon. Contact support using your preferred collaboration method. Support team will promptly respond and address the need.

${youtube}[What should I do if there is delay in preparing the products for shipment?](yMgab2s8VAQ)