Quick Start Guide

• Financier > How to get started?

  Greetings! Welcome to the MightyStone® family. Please follow the steps listed below and rapidly begin your success journey with MightyStone®. Install Mobile App: MightyStone® is a technology innovation company focusing on digital business enablement for businesses worldwide. Access the MightyStone® platform conveniently through the MightyStone® granite mobile app availabPopular

Install

• Financier > How to install?

  Go to Apple AppStore if your mobile device runs iOS. Go to Google PlayStore if your mobile device runs Android OS. The mobile app supports multiple iOs and Android OS versions. The mobile app support both phones and tablets that run iOs and Android OS. Search for MightyStone. Install MightyStone mobile app. Hint: When a new version of the MightyStone mobile app is released, the older version mobile app prompts you to upgrade during the sign in. Close the mobile app, repeat the steps above to quiSome readers

• Financier > What are the benefits and features of MightyStone®?

  MightyStone® Enabling LEAN Trading Worldwide Welcome to MightyStone®, the digital platform that can revolutionize your business. With MightyStone®, you can unlock global opportunities and take your business to new heights. Power up your business with MightyStone®! Are you ready to take your business to the next level? Discover the power of MightyStone®. Our digital platform empowers businesses with cutting-edge features and advanced functionalities that will revolutionize your operations. FroFew readers

• Financier > Where can I find the links to install the mobile app?

  Please use the links below to install the MightyStone® granite mobile app, to access the MightyStone® digital platform for premium surfaces that include but not limited to: Granite, Marble, Quartzite, Limestone, Sandstone, Travertine, Soapstone, Slate, Quartz, Concrete, Ceramic, Porcelain, Solid Surface, Recycled Glass, Recycled Aluminum, Zinc etc. iOS devices: https://apps.apple.com/us/app/mightystone-granite/id1516133847 Android devices: https://play.google.com/store/apps/details?id=com.mightFew readers

• Financier > Where can I find the user manual?

  Financier manual can be found at https://www.mightystone.com/mightystonefinanciermanual.pdf.Few readers

• Financier > Where can I find more information on MightyStone®?

  Please access more information at: https://granite.mightystone.help/en/category/financier-6hoeon/Few readers

Sign up

• Financier > Where can I find the Terms of Services?

  Please click on the URLs listed below to access the Terms of Services. The menu item TOS on the website, when clicked will also provide the Terms of Services. https://www.mightystone.com/terms.html https://www.mightystone.help/terms.htmlFew readers

• Financier > How to sign up?

  Install MightyStone granite mobile app from App Store or Play Store on your mobile device. Launch the mobile app. Click on Sign up link. Provide email and password for your login. Choose the 'Financier' role you play in marketplace. Choose the country from where you operate your business from. Agree terms and click Sign Up. Apple AppStore Google PlayStore $Few readers

• Financier > What services are offered by MightyStone® digital platform?

  Greetings! MightyStone® digital platform enables you to operate as a digital business instantly. From secure payment methods to customizable branding options, cross-border connections, and round-the-clock support, MightyStone® has it all. Listed below are the detail set of features and services offered to the users of the platform:Few readers

• Financier > How do I request for a demo?

  For the MightyStone digital platform feature demonstration or for the demo on how to get started, please contact the customer success team through any of the support channels such as call, chat, WhatsApp, email, social media, in-app etc. You can also directly book the time in some of our customer success team member's calendars available in different time zones using the links below: https://calendly.com/yamini-sankarrao-mightystone/30min https://calendly.com/himanshu-kumar-mightystone/30minFew readers

Sign in

• Financier > How to verify phone during sign up?

  Based on your location, phone verification is also enabled by the platform in addition to email verification during the sign up process. After providing the phone number on Sign Up page, a code will be sent to your phone. Collect the code and provide it when requested on the sign up page. Once the code is verified, continue with the rest of the sign up process.Some readers

• Financier > How to sign in?

  Launch the mobile app on your mobile device. The mobile devices supported include but not limited to phones and tablets that run iOS and Android OS. Sign in using your credentials. Apple AppStore Google PlayStoreFew readers

• Financier > How to verify email during sign up?

  Notice the message that the email has been sent for verification. Launch your email application. Click on the email received from MightyStone for email verification. Hint: Please check your spam folder if it's the first time you are receiving the email from MightyStone Click on the link provided in the email body to verify that the email id you used for sign up. Notice the message that says the email has been verified. Click Sign up button to continue with the rest of the sign up process. youFew readers

• Financier > How to reset password?

  Launch the app. On Sign in page, provide the sign in email. Click the 'reset password'. Follow the instructions to reset the password.Few readers

User Profile

• Financier > How do I get my account removed / deleted?

  Please contact support to remove / delete your account after logging in to the app.Few readers

• Financier > How to update user profile?

  Sign in. Click on the 'User Profile'. Update the field that are editable and save.Few readers

• Financier > How to add user profile?

  Install the mobile app. Sign up as financier. Verify details to Sign in. Add user profile during this first time sign in.Few readers

Search

• Financier > How to perform search?

  Sign in. If you notice a Search box at the top middle of the page, the search is enabled to search the content displayed on the page. Hint: For example, after you sign in to see the list of available catalog bundles, you can search for a specific product by product type or color as described inside the Search box.Few readers

• Financier > How do I know the search result string in search results?

  Sign in. View the list of available catalog bundles. Provide a search string such as product type and click search. Notice the message on the top that shows results shown for "search string"Few readers

Financing

• Financier > Where do I view the finance requests made to me?

  Sign in. View the finance requests made to you on your home page. Hint: Click 'Home' menu icon to return to the home page.Some readers

• Financier > Who will share the asset report with me?

  Buyer chooses the PayLater option during the checkout process. Buyer selects the financier from the available list of financiers. Buyer approves Plaid to share the asset report with financier. Financier receives the finance request from the buyer.Some readers

• Financier > How do I view the asset report shared with me?

  Sign in. View the finance requests made to you on your home page. Locate/Search the finance request you would like to review. Click to receive the asset report in the email. Hint: Connect directly with the buyer to discuss the terms and establish the financing. Make the payment on behalf of the buyer and collect the payment from the buyer per your terms.Some readers

• Financier > How to call buyer?

  Sign in. Notice the contact icons to call the buyer in each financial request. Click on call con to launch phone application configured in your mobile device.Few readers

• Financier > How to sms buyer?

  Sign in. Notice the contact icons to call the buyer in each financial request. Click on sms con to launch phone application configured in your mobile device.Few readers

• Financier > How to email buyer?

  Sign in. Click on 'Home' menu icon. Notice the 'Email Buyer' icon for each product bundle in the shopping container. Click on email icon to launch email application configured in your mobile device. Hint: The from user of the email is the user you configured in your email application. Add your email account in your mobile device if the email is not configured yet on your mobile device.Few readers

• Financier > How to whatsapp buyer?

  Sign in. Notice the contact icons to call the buyer in each financial request. Click on WhatsApp con to launch WhatsApp application configured in your mobile device.Few readers

Order Tracking

• Financier > What are the status changes of a purchase order?

  After you checkout, the transaction status changes from Purchased->Uploaded->Confirmed->Shipped->Delivered.Few readers

• Financier > How to do order tracking?

  Sign in. Click on the 'Order Tracking' menu item. Hint: You will see the product bundles by each purchase order here. Leverage the search feature to filter the product bundles. For example, copy the purchase order, paste it in search box and click the magnifying glass icon to search. You will see the product bundles that are part of that purchase order. You can also click the product image to see additional details.Few readers

• Financier > How to automatically send order details to support?

  Sign in. Click on the 'order tracking' menu item. Click on the 'email support' icon displayed next to the product bundles. The email application in you mobile device launches with a new email composed automatically to support team with the product bundle details listed in the email body. Add your query to the email body and email subject as required and send the email to support team. Hint: You will see the product bundles by each purchase order here. Leverage the search feature to filter the prFew readers

Favorite

• Financier > How to know my favorite?

  Sign in. Click on 'Customize Profile' menu icon. In customize profile, add the seller, shipper and/or the financier to your network. Notice that the seller, shipper and/or financier you added to your network will have a heart symbol displayed next to their product or service offering.Few readers

• Financier > How to set my favorite?

  Sign in. Click on 'Customize Profile' menu icon. In customize profile, add the seller, shipper and/or the financier to your network. Notice that the seller, shipper and/or financier you added to your network will have a heart symbol displayed next to their product or service offering.Few readers

Customize Profile

• Financier > How to update my preferences?

  Sign in. Click on the 'Customize Profile' menu icon. Update you preferences.Popular

• Financier > What features are offered in custom profile?

  During the Sign up, customize profile screen is shown to you. You can also click on the 'Customize Profile' menu icon after Sign in. Hint: Use custom profile during the sign up process to set your preferences for a unique user experience. You can always change your preferences by clicking the 'Customize Profile' menu icon after sign in. For example, you can invite your trading partners to join the platform. Your trading partners will get the email to sign up. After they sign up, they will be auFew readers

• Financier > How to invite trading partners to my network?

  Sign in. Click on 'Customize Profile' menu icon. Provide the list of emails of your trading partners separated by semicolon. Click on 'Send Invite' button. Hint: An email will be sent, on behalf of you, to each of your invited partner to join the platform. When the trading partner (e.g. seller, shipper, financier etc.) signs up, the trading partner will automatically be added to your trading network. The trading partners added to your network will be shown as favorites during the mobile app naviFew readers

• Financier > How to add my preferences?

  Sign in. Click on the 'Customize Profile' menu icon. Add you preferences. Hint: Notice that the 'Customize Profile' page is shown to you during the sign up.Few readers

• Financier > How do I customize profile?

  During the Sign up, customize profile screen is shown to you. You can also click on the 'Customize Profile' menu icon after Sign in. Hint: Use custom profile during the sign up process to set your preferences for a unique user experience. You can always change your preferences by clicking the 'Customize Profile' menu icon after sign in. For example, you can invite your trading partners to join the platform. Your trading partners will get the email to sign up. After they sign up, they will be auFew readers

• Financier > How to enable the notifications?

  You can optionally select the "Get notifications" preference in customize profile to receive the push and email notifications that you don't get by default. For additional information, please contact support.Few readers

• Financier > How to enable other preference?

  Other preference in customize profile has options for you to choose depending on your role. Please review the helpdesk article relevant to each option or contact support for additional assistance.Few readers

Push Notifications

• Financier > How to send instant notifications to buyers in my network?

  Sign in. Click on 'Customize Profile' menu icon. Provide notification message in the text box shown above the 'Notify buyers' button. Click on 'Notify buyers' button. Hint: A push notification will be sent, on behalf of you, to buyers in your network.Few readers

• Financier > How to send instant notifications to shippers in my network?

  Sign in. Click on 'Customize Profile' menu icon. Provide notification message in the text box shown above the 'Notify Shippers' button. Click on 'Notify Shipper' button. Hint: A push notification will be sent, on behalf of you, to shippers in your network.Few readers

• Financier > What kind of push notifications are sent and when?

  As a buyer, you receive push notifications during the transaction as shown below: Deposits made. Please verify. Finance request submitted for your review and approval. Customize Buyer can send to Financier. Transaction feedback.Few readers

• Financier > How to send instant notifications to seller in my network?

  Sign in. Click on 'Customize Profile' menu icon. Provide notification message in the text box shown above the 'Notify sellers' button. Click on 'Notify Sellers' button. Hint: A push notification will be sent, on behalf of you, to sellers in your network.Few readers

Email Notification

• Financier > What kind of email notifications are sent and when?

  As a buyer, you receive email notifications during the transaction as shown below: Send email to financier when payment is made by financier and cc buyer.Few readers

Rating

• Finanier > How to add rating?

  Sign in. Click on the 'Ratings Tracking' menu icon. Provide rating by clicking the stars. Hint: The ratings help sharing the constructive feedback to the stakeholders involved in the transaction.Few readers

• Financier > How to share rating?

  Sign in. Click on the 'Ratings Tracking' menu icon. Provide rating by clicking the stars. Share the ratings with the stakeholder by clicking the 'Share Rating' icon. Hint: Notice that the ratings can be provided to the orders delivered. The ratings help sharing the constructive feedback to the stakeholders involved in the transaction.Few readers

Support

• Financier > How to submit a support incident?

  Sign in. Click on 'Contact Support' menu icon. Provide the description of the issue in the text box provided above the 'Submit Incident' button. Click 'Submit Incident' button to submit the incident.Some readers

• Financier > How to whatsapp support?

  Sign in. Click on 'Contact Support' menu icon. Hint: You will be able to email, call, sms, whatsapp, chat with support team and submit incidents.Few readers

• Financier > How to call support?

  Sign in. Click on 'Contact Support' menu icon. Hint: You will be able to email, call, sms, whatsapp, chat and submit incidents.Few readers

• Financier > How to email support?

  Sign in. Click on 'Contact Support' menu icon. Hint: You will be able to email, call, sms, whatsapp, chat with support team and submit incidents.Few readers

• Financier > How to chat with support?

  Sign in. Click on 'Contact Support' menu icon. Click 'Chat With Support' icon to submit the incident.Few readers

• Financier > What's new in the latest release?

  2.2.328+1428 Published date: October 31, 2024 The payment for the buyer via wire transfer is now divided into two equal parts when the seller provides a zero down payment option. Specifically, when the seller allows the buyer to place a purchase order without an initial payment, the total amount due is separated into two installments. This arrangement permits the buyer to make the first installment after assessing the images of the shipment uploaded by the seller, while the second installmentFew readers

Payment

• Financier > How do I know if the payment made by me has been received?

  You will receive an email notification when the payment made by you has been received.Few readers